Lac Viet Service includes technical support and maintenance:
As professional and technical requirements have been met, the important factor to satisfy the end users is the support and maintenance service. Understand that, Lac Viet has built the support service systems to bring our customers best benefits.
The technical service and maintenance of AccNet are always done quickly, efficiently through a variety of forms: phone (hotline), email, AccNet website, support site, helping customers reach the technical support as quickly as possible.
Along with that is a team of highly specialized AccNet technical advisors who have a profound knowledge of software products and professional competence, are appreciated for professional service style, enthusiasm, and dedication.
In addition, Lac Viet also has a free software warranty policy in the first year and commit to continuing to maintain and upgrade for the following years, and ensure to update new features when changes are made in accordance with the provisions of Ministry of Finance, and Tax office.
Quarterly, technicians will arrive to maintain, survey and discuss with customers. In addition, the company is ready to send technical staff to assist in emergencies.
Lac Viet also applies Remote Services in maintenance, helping the maintenance to flow quickly and easily. Besides, the company has maintained regular contacts with customers to grasp the service performance information, as well as timely gives advice, repairs when unwanted situation happens, makes businesses secure when using the service solutions in their companies.