With the Team Viewer software, Lac Viet’s counselors can access and manipulate directly on the clients’ computer to find out, detect and correct errors or answer questions that customers encounter in the use of the software.
With the direct support like this, the clients’ computers must have the Team Viewer software.
If Team Viewer software is not available in your computer please download and install:
Follow the following steps so that Lac Viet can support you via Team Viewer
Step 1: Download Team Viewer here
Step 2: Save the file (download) TeamViewerQS.exe
Step 3: Run downloaded TeamViewer apps
Step 4: Provide ID and Password for counselors